Frequently Asked Questions
Everything you need to know about your Sculptor experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on your location.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. As our silhouettes are precision-cut, we recommend measuring yourself and comparing against our charts for the perfect fit.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, and with all Sculptor tags still attached.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. We prioritize high-quality, durable fabrics that are sourced from suppliers who adhere to strict environmental and labor standards.
How can I track my order status?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.
